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Essay on customer satisfaction

Essay on customer satisfaction

essay on customer satisfaction

Oct 26,  · Customer satisfaction is one of the most important key factors for customer’s future purchase (Mittal & Kamakura, ). Those clients that have been satisfied by consuming or buying any goods or services will most likely inform others about their great encounters likewise those dissatisfied customers will without any doubt communicate about Estimated Reading Time: 3 mins Aug 29,  · Customer satisfaction is one of the many factors that affect the performance of companies. If a business does not satisfy the customers, then the market is likely to run as the customers will not be retained due to dissatisfaction. A business that puts customer satisfaction at the front is expected to attract and retain customers, and this translates to increased blogger.comted Reading Time: 4 mins Sample Essay On Customer Satisfaction. Abstract. Customer satisfaction is important in any company as all businesses depend entirely on their customers. It is the customers that are responsible for the growth of companies and therefore, they should always take center stage in any company



CUSTOMER SATISFACTION - Essay Oven



Customer satisfaction must be upheld. Any person that is running or operating a business should not ignore the power of customer satisfaction. Customer satisfaction is one of the many factors that affect the performance of companies. If a business does not satisfy the customers, then the market is likely to run as the customers will not be retained due to dissatisfaction.


A business that puts customer satisfaction at the front is expected to attract and retain customers, and this translates to increased sales. A loyal customer is like a treasure that a business owner should keep for life. Essay on customer satisfaction a group of loyal customers is an excellent boost to the business. This means that other factors are remaining constant; the business has a group of persons who will purchase the company product or services.


There several ways in which a business can make customers loyal to their brand. In most cases, it is through rewards and gifts that are given by the companies as a result of being a regular customer Zablah et al. Customer satisfaction is an aspect that enables a business to have a competitive advantage in the industry.


A company that satisfies its customers according to their essay on customer satisfaction is likely to improve and start doing better in the industry as it will begin enjoying the market assurance of the customers. It takes more than just what the organization knows to satisfy a customer. Organizations or businesses should not always assume that they know what the customer needs; this is the first step in ensuring customer satisfaction, essay on customer satisfaction.


For the company to understand what the customer needs, it should pay attention to the following issues; Agnihotri et al. In getting to know what my fellow students would prefer in the conjoint, I would consider their ages, lifestyle, and their economic status to accurately determine what they would prefer. I would also consider taking surveys from them concerning the conjoint and get to know what they exactly want to be offered.


The only way to make people happy is by providing your services to their satisfaction Lee et al. I would, therefore, ensure that they are served satisfactorily. In the varieties that I will design in the café, the managers would order the following conjoint every morning.


Agnihotri, R. Social media: Influencing customer satisfaction in B2B sales. Industrial Marketing Management53 Zablah, A. A cross-lagged test of the association between customer satisfaction and employee job satisfaction in a relational context. Journal of Applied Psychology5 Lee, S. Exploring guest preferences of breakfast menu: conjoint analysis. Are you busy and do not have time to handle your assignment?


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Lecture 10: Customer satisfaction and service quality

, time: 19:04






essay on customer satisfaction

Customer satisfaction and service quality both are very important for every business. Customer satisfaction are playing an important role in any business because it helps to find out strengths and weaknesses of the business. “Customer satisfaction is identified as the distinction between assumed quality of service and the customer’s involvement Oct 26,  · Customer satisfaction is one of the most important key factors for customer’s future purchase (Mittal & Kamakura, ). Those clients that have been satisfied by consuming or buying any goods or services will most likely inform others about their great encounters likewise those dissatisfied customers will without any doubt communicate about Estimated Reading Time: 3 mins Sample Essay On Customer Satisfaction. Abstract. Customer satisfaction is important in any company as all businesses depend entirely on their customers. It is the customers that are responsible for the growth of companies and therefore, they should always take center stage in any company

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